We're here to help

GhostBust support

Having trouble with the game? Try the quick fixes below or get in touch with our team.

Frequently asked questions

Why is there no sound?

Open the game's settings and make sure music and sound effects are enabled. Also check that your device is not muted and that its volume is turned up.

How do I restore a purchase?

Make sure you are signed in with the same Apple or Google account used for the original purchase, then reopen the shop. If it is still missing, email support with your store receipt details.

The game is not loading. What should I do?

Restart the app first. For the web version, reload the page and check that JavaScript and audio are allowed. A stable internet connection may be needed for the initial load.

How do I report a bug?

Email us with a short description, the steps that caused the problem, your device model and operating-system version. A screenshot is helpful where possible.

Can I play GhostBust online?

Yes. Visit ghostbust.co.uk/game in a modern browser. The browser version may differ slightly from the Android and iOS apps.